Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. This policy clearly and transparently explains how dotta88 collects, uses, stores, and protects your personal data.
All data transmitted between your device and dotta88's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Your personal data is stored on servers protected by strict access controls, continuous monitoring and secure backups in accordance with international standards.
You have the right to access, correct, transfer or request deletion of your personal data at any time through the dotta88 support team.
Dotta88 does not sell, rent, or share players' personal data with third parties for marketing purposes without your explicit consent.
All data handling practices at dotta88 comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international data protection regulations.
In the event of any data breach affecting your information, dotta88 is committed to notifying you within the prescribed timeframe and taking immediate remedial action.
This Privacy Policy ("Policy") describes how dotta88 ("we", "Platform") collects, processes, uses, stores and protects your personal information when you use the dotta88 platform, accessible via dotta88.net.
This Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. By registering an account or continuing to use the dotta88 platform, you consent to the collection and use of your personal data as described in this Policy.
We take your privacy seriously and are committed to ensuring your data is handled responsibly, securely and transparently. If at any time you have questions or concerns about how we handle your data, do not hesitate to contact our team.
Dotta88 collects your personal data through various means — during registration, while you use the platform, and in some cases from legitimate third-party sources. The following are the categories of data we collect:
In certain situations, we may receive information about you from legitimate sources such as third-party identity verification service providers, payment providers to verify transactions, and fraud prevention agencies. All data received from third parties is handled to the same protection standards as data you provide directly.
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad/passport | KYC, age verification |
| Contact | Email, phone number | Communications, account security |
| Financial | Bank accounts, e-wallets | Deposits, withdrawals |
| Technical | IP, device, browser | Security, analytics |
| Usage | Game history, betting | Service improvement |
Dotta88 uses your personal data only for lawful, necessary, and relevant purposes in connection with delivering the platform's services. We will not use your data for purposes not stated in this Policy without first obtaining your consent.
Dotta88 does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, in the course of operating the platform, we may need to share your data with the following categories of third parties, all of whom are bound by strict confidentiality and data protection agreements:
The security of your data is dotta88's top priority. We implement multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.
Key security measures we implement include: 256-bit SSL encryption for all data in transit; at-rest encryption for stored data; role-based access controls ensuring staff only access data required for their duties; 24/7 security monitoring by our cybersecurity team; regular penetration testing by independent third parties; and frequent data backup procedures to prevent data loss.
While we take all reasonable measures, no security system is entirely foolproof. In the unlikely event of a security breach affecting your data, we are committed to notifying you within the prescribed timeframe and taking immediate remedial action.
Dotta88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law.
As a general guide: active account data is retained for the duration of the active account plus 5 years after account closure (for anti-money laundering compliance); financial transaction records are kept for a minimum of 7 years in accordance with Malaysian legal requirements; customer support communication data is retained for 3 years; cookie and analytics data is stored for a maximum of 2 years.
Once the specified retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.
Under Malaysia's PDPA and dotta88's policy, you have several rights regarding your personal data. We respect these rights and make it easy for you to exercise them:
You may request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or out of date, you have the right to request an immediate correction.
You may request deletion of your personal data, subject to legal retention obligations.
You may request your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for certain purposes, such as direct marketing, at any time.
In certain circumstances, you may request that the processing of your data be temporarily restricted while an issue is resolved.
To exercise any of the above rights, contact the dotta88 support team via live chat or email at [email protected]. We will process your request within 30 days of receipt. Identity verification may be required before we can process certain requests.
Dotta88 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and understand how the platform is used for continuous improvement.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the dotta88 platform.
In the course of operating the dotta88 platform, your data may be processed on servers located outside Malaysia. This typically occurs in the context of CDN infrastructure usage to ensure optimal platform performance for Malaysian players.
When your data is transferred outside Malaysia, we ensure that such transfers are carried out with adequate safeguards — whether through appropriate data transfer agreements, compliance with recognised adequacy decisions, or other protective mechanisms accepted under Malaysia's PDPA.
The dotta88 platform strictly prohibits individuals under the age of 18 from registering or using any of our services. We do not knowingly collect personal data from children or minors under 18.
If we discover that personal data has been collected from individuals under 18 years of age, we will take immediate steps to delete that data and close the account in question. If you believe we may have collected data from a minor, please notify us immediately.
Dotta88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new technologies. When material changes are made, we will notify you via in-platform notification or email at least 14 days before the changes take effect.
The latest version of the Privacy Policy will always be available on this page with a clear "Updated" date. We encourage you to review this Policy periodically to stay informed about how we handle your data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to help.
The easiest way to reach us is via live chat on the dotta88 platform (available 24/7) or by emailing [email protected] with the subject line "Data Privacy Enquiry". We are committed to responding within 5 business days for all privacy-related enquiries.
For information regarding general platform usage, please refer to Terms and Conditions us. For responsible gaming support including limit management tools and self-exclusion, visit the Responsible Gaming.